Head of Customer Success at Pipefy
“Humble Dot is helping my team grow closer to each other — as people and as coworkers.”
Saas | Software | Task Management
17 employees — across 3 teams
Support, Implementation, and Customer Management
Why Humble Dot?
Thomaz’s team is growing quickly and will soon begin to disperse and he needs a way to routinely have visibility into priorities & roadblocks. More importantly for him, he wants to maintain strong communication while increasing the bond between team members. As the team grows, this will become more of a challenge.
Benefits from Humble Dot
- Stronger relationships within team members:
Through the social questions, the team is able to get to know each other on a personal level. This will be increasingly important as the team starts to become dispersed.
- Solving communication problems:
Thomaz can quickly tackle roadblocks for his team as they are consistently communicated to him on Monday mornings.
- Created a routine:
With the Monday morning check-ins, it has now become second nature for the team to send updates which makes it easier for the right information to flow on a consistent basis.